PAM Assist – free and confidential support

We know that sometimes it can be difficult to balance all the different pressures on us at work and at home. Our Occupational Health provider People Asset Management (PAM) now offers PAM Assist, a free and confidential support service to help you deal with the practical and emotional challenges you’re facing in life.

PAM Assist is available to all of our staff via telephone or webchat 24 hours a day, every day of the year. You do not need to be referred to access this support; to confirm you are eligible to use PAM Assist, you simply need to say who you are employed by when you get in touch with them.

Call PAM Assist on 0800 882 4102 at any time.

No matter when, or how serious the issue is, help is at hand. As an independent, free and confidential service, PAM Assist can offer you information, guidance and counselling whenever you need it.

They’re not just here for life’s crises, but also to offer support and advice for all kinds of everyday issues that might raise concerns for you, such as retiring, getting married, moving house, and childcare. PAM Assist can also support you with bereavement, ill-health, debt, relationship issues, stress, and many other concerns. Whether you need practical support and advice, a shoulder to cry on or just a sounding board to talk to, you can rely on PAM Assist.

PAM wellbeing app: Champion Health

​​​​​​Champion Health is a leading provider of digital health and wellbeing solutions, designed to support users in every aspect of their wellbeing. Their award-winning platform is trusted by organisations across the UK and Ireland and has been developed by a team of health experts, including psychologists, GPs, and behavioural scientists. 

Champion Health provides an all-in-one web portal and mobile application that gives users access to a comprehensive range of health and wellbeing resources. The platform supports individuals across the four key pillars of wellbeing: Mental Health, Physical Health, Financial Wellbeing, and Social Wellbeing.
 

Key features include:

• Access to 24/7/365 support through the confidential helpline
• Tailored wellbeing programmes based on user input and goals
• Company wellbeing challenges to encourage team participation
• Expert-led masterclasses and monthly webinars
• Engaging podcasts and insightful articles
• Healthy recipes and workout videos
• 24/7 access via mobile app and desktop portal
• Confidential support tools and signposting to further help

This content is regularly updated and personalised to help you maintain and improve your wellbeing

Check the NTW Solutions intranet pages for details on how to register for the online account.