From 17 October 2022 our Employee Assistance Programme for all CNTW staff, currently provided by PAM Assist, will begin to be provided by Vivup. (The Employee Assistance Programme for NTW Solutions staff will continue to be provided via PAM Assist.)
Whether you’re facing problems at work or at home, you can access impartial, confidential advice from qualified counsellors via our Employee Assistance Programme provided by Vivup.
They can help you with many different issues, including anxiety, bereavement, stress, depression, workplace issues, trauma, relationships, finances, and family difficulties.
The telephone helpline is available 24/7, 365 days a year. It is completely confidential. Simply call 0800 023 9324, free from any standard UK landline or mobile phone. A wide range of resources is also available online including self-help workbooks, debt advice, a mental health app and more. Click here for online support from Vivup.
Please note that People Asset Management (PAM) will continue to deliver Occupational Health Services for both CNTW and NTW Solutions staff.
PAM Assist will be phased out for CNTW staff from November 2022. Any CNTW staff who are currently accessing counselling services via PAM Assist will continue the sessions until they are complete.
NTW Solutions Staff will continue to access Employee Assistance services via PAM Assist. For further information regarding access to these services for NTW Solutions staff, please visit the PAM Assist page in NTW Solutions’ Staff Area of the intranet.
To access your staff benefits and the new Employee Assistance programme, please sign in or register for free on vivup.co.uk. When you register with Vivup are automatically entered into a prize draw! (Prize draw T&Cs